|
|
 |
| Location: |
324 |
Ad Number: |
324 |
| Company: |
|
Job Field: |
Customer Service |
| Date Posted: |
06/04/2008 |
Salary: |
35000 |
| Type of Position: |
Full-Time Regular |
Education Required: |
High School |
| Years of Experience Required: |
10 or more |
Description
NEAL D. McDOWELL
18 Woodgate Street
Mattapan, Massachusetts 02126
(617) 698-1378 (H)
(617) 763-4217 (C)
nealmcdowell1@gmail.com
Motivated, hardworking, tenacious and personable professionals seeks challenging career-continuation, where past achievements, experience, education and strong capabilities will most fully contribute to growth, profitability and the meeting of organizational objectives
SUMMARY OF
QUALIFICATIONS•Over 15 years of achievement in Sales and Business environments
•Supervisory/Training responsibility
•Experienced in specialized areas of:
*Sales/Marketing Strategies*Client/Customer Relations
*Business Development*Generating Leads
*Networking*Needs Assessment
*Advertising Strategies*Collections & Insurance
*Staff Training & Development*Cross Selling
•Strong interpersonal and communication skills (all levels); team-player
•Successfully gains client’s confidence and trust; quickly establishes rapport
•Effective negotiation and analytic/problem-solving abilities
•Proven organizational and project management skills
•Record of producing significant increases in business volume
•Recognized by Management for excellence, citing: “very business savvy Business Development Specialist…very reliable…[persistent]…has a talent that [many] businesses look for…[uses] follow-up and follow-through to develop sales and loyalty with tireless enthusiasm…he will never, and I mean never give up on a job until it has been completed”
•An energetic, enthusiastic, creative and goal-oriented professional with integrity
EXPERIENCE
January 2007DISTINCTIONS OF EXCELLENCE, LLC, Massachusetts:
to presentMarketing & Sales Representative
—Provide Interment marketing for various on-line businesses to develop sales
—Perform follow-up techniques to develop relationships & achieve future sales
2007DELTA MANAGEMENT, Chelsea, Massachusetts:
Collections
—Negotiated agreements to resolve debts
—Developed systematic payment plans
—Assisted in restoring client’s “good name”
2006 to 2007HERB CHAMBERS TOYOTA OF BOSTON, Boston, Massachusetts:
Sales & Internet Lead Development
—Developed sales from advertising and show room traffic
—Motivated Service Department clients into new car option
—Cultivated relationships with “no sale” customers to return to dealer
—Matched customers with appropriate sales person
—Utilized persistent follow-up via phone, email and letters
—Closed one out of three prospects
—Rated as Top performer for Sales Development
2004 to 2005EXPRESSWAY TOYOTA, Dorchester, Massachusetts:
Business Development Manager
—Negotiated and closed sales
—Provided after-sales follow-up to ensure client satisfaction
—Followed through on all prospective clients who visited Expressway Toyota
—Generated leads via walk-ins, correspondence, emails and website inquiries
—Identified prospective client’s needs and goals
—Encouraged and motivated clients to return to dealer
—Prepared vehicles for delivery
—Increased lead development from Service and Rental Departments
—Created/implemented reader friendly correspondence to attract Chinese, Vietnamese and Spanish markets
1995 to 2004AMERICAN FAIR CREDIT ASSOCIATION, Worcester, Massachusetts:
Director of Sales–Worcester territory; re-establishing Credit by offering Credit Card Service that reports to three major bureaus
—Generated leads through prospecting, flyers and inquiries
—Presented and explained benefits of AFCA; set up payment plans
—Trained and supervised full and part-time employees
—Created advertising strategies and placement to attract prospective clients
—Cross-sold products and services while servicing client’s credit needs
1993 to 1995DESIGN BENEFITS, Wareham, Massachusetts:
Insurance Agent–Business-to-Business Health Insurance
—Consistently sold 4-5 clients weekly
OTHER
EXPERIENCE
1973 to 1977GROUND ROUND, Detroit, Michigan:
Manager–three locations
—Provided high-quality customer service
—Motivated staff to reach their highest potential
—Recognized by Management for increased sales
EDUCATIONUNIVERSITY OF MAINE, Portland, Maine:
Business Administration Program
TRAINING,
SEMINARS &*Toastmaster’s International Communication & Leadership
WORKSHOPS*Real Estate Wealth Expo¬, Guest Speakers: Tony Robbins, Donald Trump, George Forman, Robert Kiyosaki
COMPUTERHARDWARE:PC compatibles
LITERACYSOFTWARE:Windows XP, Microsoft Word, Excel, Adobe Photoshop, Internet applications
LANGUAGESUnderstand Spanish
INTERESTSEntrepreneurship
Methods of improving business
Willing to Travel or Relocate
REFERENCES AVAILABLE UPON REQUEST
|
|
|
|
